Friday, July 12, 2024

Connect Customer via Omni Channels like RCS, WhatsApp, SMS, Email, Bot & Live Agent along with Drip Marketing with 1ngage – a product by Onex Solutions

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In the realm of automation and customer engagement, 1ngage emerges as a beacon of innovation and efficiency. With its launch, 1ngage has propelled itself into the forefront of the market, offering a suite of products designed to streamline processes, enhance customer interactions, and revolutionize businesses across various sectors.

Reach out to Onex Solutions to implement OMNI Channels in your business ,to tap more customers across India

In the ever-evolving landscape of digital solutions, Onex Solutions has emerged as a prominent player, offering innovative products tailored to meet the dynamic needs of businesses. Among its latest offerings is 1ngage, a platform promising streamlined communication and marketing automation.

From its inception, Onex has been driven by a commitment to innovation, continuously pushing the boundaries of what is possible in the realm of automation and marketing. Through relentless dedication and a customer-centric approach, Onex has garnered acclaim for its ability to deliver tangible results and drive business growth.

Onex Solutions began its journey with a vision to bridge the gap between businesses and their customers through cutting-edge technology. Founded by 2 CA Dipak & Harsha Agarwal in Kolkata, the company aimed to revolutionize customer engagement by leveraging the power of automation and omnichannel communication. From its inception, Onex Solutions focused on understanding the evolving needs of businesses across various sectors. Through meticulous research and development, they crafted 1ngage a comprehensive platform designed to streamline customer interactions and enhance brand experiences. 1ngage offers a diverse range of communication channels, ensuring that businesses can connect with their audience through their preferred medium. Whether its a quick text message, an interactive chatbot conversation on WhatsApp, or a personalized email, 1ngage enables businesses to engage with customers wherever they are, delivering a consistent and cohesive experience across channels.

1ngage stands out for its array of features tailored to meet the diverse needs of modern businesses. Heres a glimpse of what it offers:

Omnichannel Communication: 1ngage empowers businesses to connect with their audience seamlessly across multiple channels, including RCS, SMS, WhatsApp, WhatsApp Chatbot, Email and Voice. This omnichannel approach ensures maximum reach and engagement, irrespective of the preferred communication channel of the customers.

Automation: One of the hallmarks of 1ngage is its automation capabilities. This not only saves time but also ensures consistent communication with customers, fostering stronger relationships.

Drip Marketing: 1ngage facilitates drip marketing campaigns, allowing businesses to nurture leads and drive conversions effectively. Businesses can automate various aspects of customer engagement, from sending personalized messages to scheduling follow- ups and reminders.

Analytics and Insights: The platform provides comprehensive analytics and insights into customer behavior, campaign performance, and engagement metrics. This data-driven approach enables businesses to make informed decisions, optimize their strategies, and achieve better results.

Personalized Communication: Brands can use 1ngage to send personalized messages tailored to each clients preferences, behavior, and past interactions, ensuring that communication resonates with individual needs and interests.

Customer Support and Assistance: Brands can use 1ngage to provide proactive customer support and assistance, sending helpful tips, troubleshooting guides, or personalized recommendations to address client queries or concerns effectively. They can also integrate bots and live agents to delight customer experience.

Overall, 1ngage empowers brands to maintain ongoing communication and engagement with their clients through personalized, timely, and multi-channel interactions, fostering stronger relationships and driving customer satisfaction and loyalty.

Drip marketing in 1ngage is a comprehensive solution that leverages multiple channels, including RCS, SMS, Email, WhatsApp, WhatsApp Chatbot and voice all integrated into one platform. Heres a deeper look into how 1ngages drip marketing capabilities across these channels benefit businesses:

In summary, 1ngages drip marketing capabilities across multiple channels provide businesses with a powerful toolset to engage their audience effectively, deliver personalized experiences, and drive business growth. By leveraging the diverse range of communication channels available on one platform, businesses can create seamless and impactful marketing campaigns that resonate with their clients.

What sets 1ngage apart is its ability to seamlessly integrate these diverse communication channels into a unified platform. Whether its SMS, Email, WhatsApp, RCS, or Voice, businesses can manage all their customer interactions from a single interface, streamlining operations and maximizing efficiency. With advanced automation, analytics, and personalization features, 1ngage empowers businesses to deliver exceptional experiences across every stage of the customer journey.

In conclusion, 1ngage by Onex Solutions stands as a testament to innovation and excellence in the field of customer engagement. By offering a comprehensive suite of communication channels and advanced features, 1ngage enables businesses to connect with their audience on their terms, driving engagement, loyalty, and growth in an increasingly digital world. Mr. Dipak H Agarwal, Founder & CEO, Onex Solutions once said, “Automation is the Key in building customer journey and reaching customer on omni channel. You can reach customer post action for better engagement

About Onex Solutions Private Limited

Starting with an investment of around Rs 1 lakh from the promoters savings in Kolkata, back in January 2013, Onex Solutions has grown into a company with offices in Kolkata and Bangalore and Sales Partners across India with teams in Mumbai, Delhi, Chennai, Guwahati, Pune etc. When it comes to Indias leading mobility solutions company, and a Government of India recognized start-up. Serving 10,000 Pincode and 2000 cities in India catering to small and medium enterprises (SMEs) to establish big brands in B2B and B2C segments. It provides its services to 4000+ satisfied clients from sectors such as FMCG, Health, Real Estate, Automobile, Education, Travel & Tourism, Media & Entertainment, Hospitality, HR and E-Commerce, etc., with a host of services.

To learn more about how 1ngage can transform your business, we invite you to schedule a demo with us. Reach out to Onex Solutions at 033-69029364 or via email at

Lets discuss how 1ngage can help you achieve your business objectives through enhanced customer engagement and automation.

(The above press release has been provided by NewsVoir.)

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